Shipping
January Shipping and Pickup Schedule 2022
Due to Omicron we're currently minimizing our time in the studio for the moment. We'll be shipping packages once a week on Wednesdays. All orders placed by Wednesday morning at 10am Eastern will be included in that week's shipment.
If you're in the Montreal area and wish to do a curb-side pick up at our St-Henri studio, we're open by appointment only, most Wednesdays from 10am-5pm.
Shipping updates during COVID-19
We ship all orders with Canada Post and delivery times are currently quite good within Canada and most of the US, however there may still be some delays for packages shipped to the US and internationally. Please see here for the latest updates from Canada Post.
Shipping Charges
- We ship all orders via Canada Post.
- We offer $10 flat rate shipping to Canada and the US
- We offer free shipping to Canada and the United States on orders over $150.
- Shipping charges for international destinations are calculated according to Canada Post's shipping rates.
- Canadian customers please note: We have a business account with Canada Post so Expedited Parcel will usually be less expensive than Regular Parcel. We will always offer you the least expensive option!
- US customers please note: Small Packet Airmail is the most economical option but does not include tracking. We cannot be responsible for lost or delayed packages that do not include tracking. If you require tracking for your package, please choose the Tracked Packet option.
- International customers please note: Recently there have been many delays with international packages, so we are currently only sending packages with tracking.
Delivery Time
- Orders will be shipped within 3 business days. We usually ship on Wednesdays and Fridays each week.
- If an item you ordered is out of stock or we are unable to fill your order within this time frame for any other reason, we will contact you by email.
- In general you should receive your order within two weeks of the date you receive your shipping confirmation email. Overseas orders may take longer depending on which shipping option you choose.
Studio Pickup
If you are in the Montreal area, you have the option to pick up your order at the Sweet Paprika studio by arrangement to save the shipping charges. Our studio is located in St-Henri at 137 Saint-Ferdinand, Suite 223.
Our studio is open by appointment only (most Wednesdays and Fridays 9am-4pm) so please contact us in advance by phone or email to arrange a time for pick up.
Email: info@sweetpaprikadesigns.com
Phone: 514-629-9529
